Terms and Conditions

Effective date: 09/07/2025. Welcome to DE Stainless. By accessing our website and purchasing our products, you agree to the terms listed below. Please read these Terms and Conditions carefully before using our website.

SCOPE OF APPLICATION

These terms apply to all orders and deliveries between DE Stainless and the customer.

DEFINITIONS

  • “Product” – all goods offered by us.
  • “Customer” – any natural or legal person who places an order.
  • “Consumer” – a customer within the meaning of § 13 of the German Civil Code (BGB).

CONCLUSION OF CONTRACT

The offers displayed on our website are non-binding. A contract is concluded when we send you an order confirmation by email.

PRICES AND PAYMENT

All prices are stated in euros and include VAT. Shipping costs are shown separately. Payment can be made by advance payment, credit card, or as otherwise agreed.

DELIVERY

Delivery times are stated in the order confirmation. Delays due to force majeure extend the delivery period by the duration of the disruption.

RETENTION OF TITLE

The goods remain the property of DE Stainless until the purchase price has been paid in full (§ 449 BGB).

WARRANTY

The statutory warranty rights apply for 24 months. In the event of a defect, the customer is entitled to repair or replacement.

LIABILITY

We are liable only for intent and gross negligence. Liability for loss of profit and indirect damages is excluded, except in cases of injury to life, body or health.

COPYRIGHT AND PROTECTION RIGHTS

All texts, logos and photos are the property of DE Stainless or our partners and may not be used without permission.

DISPUTE RESOLUTION

The European Commission provides an online dispute resolution platform (ODR) (ec.europa.eu/odr). We are neither obliged nor willing to participate in consumer arbitration procedures.

APPLICABLE LAW AND JURISDICTION

The law of the Federal Republic of Germany applies. For business customers, the exclusive place of jurisdiction is Stuttgart.

CHANGES TO THE TERMS

We reserve the right to amend these Terms and Conditions within a reasonable period. Changes will be published on www.de-stainless.de and apply to future orders.

CONTACT

DE Stainless – stainless-steel company
Hegelstraße 38 B, 70174 Stuttgart
Phone: +49 157 530 82 06 63
E-Mail: info@edo.acke.website

Get in touch

Further questions

Questions about this product?

Share your requirements with us – we provide personal consultation. Provide dimensions, quantity and special requests, or upload your sketches. 

Our team usually responds within 24 hours (Mon–Fri) with a suitable offer.

Phone

+49 157 530 82 06 63

E-mail

info@edo.acke.website

Address

Hegelstraße 38B, Stuttgart

Opening hours

Mo – Fr: 08:00 – 17:00 Uhr (MEZ)

Upload sketches, floor plans or photos (PDF, JPG, PNG).