{"id":208,"date":"2025-08-16T10:28:15","date_gmt":"2025-08-16T10:28:15","guid":{"rendered":"https:\/\/edo.acke.website\/?page_id=208"},"modified":"2025-12-03T00:31:48","modified_gmt":"2025-12-03T00:31:48","slug":"ruckgabe-erstattung","status":"publish","type":"page","link":"https:\/\/edo.acke.website\/tr\/ruckgabe-erstattung\/","title":{"rendered":"\u0130ade &amp; Geri \u00d6deme"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"208\" class=\"elementor elementor-208\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2e31ef e-con-full e-flex e-con e-parent\" data-id=\"a2e31ef\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8a514d elementor-widget__width-initial elementor-widget elementor-widget-text-editor translation-block\" data-id=\"e8a514d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><strong>Y\u00fcr\u00fcrl\u00fck tarihi:<\/strong> 09.07.2025.\n\n<strong>DE Stainless<\/strong>\u2019a ho\u015f geldiniz. Web sitemize eri\u015ferek ve \u00fcr\u00fcnlerimizi sat\u0131n alarak a\u015fa\u011f\u0131da belirtilen \u015fartlar\u0131 kabul etmi\u015f olursunuz. L\u00fctfen web sitemizi kullanmadan \u00f6nce bu <strong>Genel H\u00fck\u00fcm ve \u015eartlar\u0131<\/strong> dikkatlice okuyun.<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-905995f e-con-full e-flex e-con e-parent\" data-id=\"905995f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc622d5 elementor-widget elementor-widget-heading\" data-id=\"bc622d5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">G\u0130R\u0130\u015e<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2778c81 elementor-widget__width-initial elementor-widget elementor-widget-text-editor translation-block\" data-id=\"2778c81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><strong>DE Stainless \u2013 paslanmaz \u00e7elik \u015firketi<\/strong>, Hegelstra\u00dfe 38B, 70174 Stuttgart, Almanya (\u201cDE Stainless\u201d, \u201cbiz\u201d), her sipari\u015fi sorunsuz teslim etmeye \u00f6zen g\u00f6sterir. Buna ra\u011fmen bir sorun olu\u015fursa, bu politika de\u011fi\u015fimin veya iadenin ne zaman m\u00fcmk\u00fcn oldu\u011funu, s\u00fcrecin nas\u0131l i\u015fledi\u011fini ve masraflar\u0131 kimin \u00fcstlendi\u011fini a\u00e7\u0131klar.<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b144b90 e-con-full e-flex e-con e-parent\" data-id=\"b144b90\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb669c2 elementor-widget elementor-widget-heading\" data-id=\"eb669c2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ne zaman de\u011fi\u015fim veya iade hakk\u0131n\u0131z olur<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d500c51 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d500c51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDe\u011fi\u015fim veya iade yaln\u0131zca a\u015fa\u011f\u0131daki durumlarda m\u00fcmk\u00fcnd\u00fcr:\n<ol><li>Ta\u015f\u0131ma hasar\u0131 \u2013 teslimat s\u0131ras\u0131nda g\u00f6r\u00fclebilen mekanik hasar<\/li><li>Yanl\u0131\u015f teslimat \u2013 sipari\u015f edilenden farkl\u0131 bir model veya beden<\/li><li>Servis taraf\u0131ndan giderilemeyen \u00fcretim hatas\u0131<\/li><\/ol><em><strong>Not:<\/strong> M\u00fc\u015fterinin fikir de\u011fi\u015fikli\u011fi veya m\u00fc\u015fterinin bildirdi\u011fi \u00f6l\u00e7\u00fclerdeki bir hata nedeniyle yap\u0131lan iade, aksi yaz\u0131l\u0131 olarak kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, de\u011fi\u015fim veya iade i\u00e7in ge\u00e7erli bir neden de\u011fildir.<\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbfae9a e-con-full e-flex e-con e-parent\" data-id=\"fbfae9a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b74298a elementor-widget elementor-widget-heading\" data-id=\"b74298a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">\u00d6l\u00e7\u00fclerden\/sunum \u00f6l\u00e7\u00fclerinden sorumluluk<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f23848 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0f23848\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Ekibimiz yerinde \u00f6l\u00e7\u00fcm \u00e7al\u0131\u015fmas\u0131n\u0131 ger\u00e7ekle\u015ftirirse, DE Stainless bu \u00f6l\u00e7\u00fclerin do\u011frulu\u011fu ve \u00fcretilen ekipman\u0131n uyumu i\u00e7in tam sorumluluk al\u0131r.<\/li><li>\u00d6l\u00e7\u00fcler m\u00fc\u015fteri taraf\u0131ndan sa\u011flan\u0131rsa, bu \u00f6l\u00e7\u00fclerin do\u011frulu\u011fundan yaln\u0131zca m\u00fc\u015fteri sorumludur.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d30a75a e-con-full e-flex e-con e-parent\" data-id=\"d30a75a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2997c7 elementor-widget elementor-widget-heading\" data-id=\"a2997c7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Bildirim s\u00fcresi<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b12ef58 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b12ef58\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tM\u00fc\u015fteri, mallar\u0131 teslim ald\u0131ktan sonra 48 saat i\u00e7inde herhangi bir sorunu bildirmelidir. Bildirim, sipari\u015f numaras\u0131n\u0131, sorunun a\u00e7\u0131klamas\u0131n\u0131 ve hasar\u0131n foto\u011fraflar\u0131n\u0131 i\u00e7ermelidir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a800d34 e-con-full e-flex e-con e-parent\" data-id=\"a800d34\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1baa00 elementor-widget elementor-widget-heading\" data-id=\"a1baa00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">De\u011fi\u015fim \/ iade s\u00fcreci<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc2cab6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fc2cab6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>\u015eikayetinizi e-posta ile g\u00f6nderin veya bizi aray\u0131n (ileti\u015fim bilgileri 10. b\u00f6l\u00fcmde).<\/li><li>Ekibimiz \u015fikayeti inceler ve gerekti\u011finde yerinde inceleme ayarlar.<\/li><li>\u015eikayet onaylan\u0131rsa, yedek bir \u00fcr\u00fcn g\u00f6nderir veya geri \u00f6deme onay\u0131 veririz.<\/li><li>\u00dcr\u00fcn, bildirilen kusur d\u0131\u015f\u0131nda kullan\u0131lmam\u0131\u015f, hasars\u0131z ve t\u00fcm belgeleriyle birlikte orijinal ambalaj\u0131nda geri g\u00f6nderilmelidir.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16b7850 e-con-full e-flex e-con e-parent\" data-id=\"16b7850\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce31d6a elementor-widget elementor-widget-heading\" data-id=\"ce31d6a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ta\u015f\u0131ma maliyetleri<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f9f7d6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6f9f7d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Bizim hatam\u0131z (hasar, yanl\u0131\u015f \u00fcr\u00fcn, \u00fcretim hatas\u0131): DE Stainless, hatal\u0131 \u00fcr\u00fcn\u00fcn al\u0131nmas\u0131 ve yede\u011fin teslimat\u0131 i\u00e7in masraflar\u0131 kar\u015f\u0131lar.<\/li><li>M\u00fc\u015fterinin hatas\u0131 (yanl\u0131\u015f \u00f6l\u00e7\u00fcler, fikir de\u011fi\u015fikli\u011fi): M\u00fc\u015fteri, iade ve olas\u0131 yeniden teslimat i\u00e7in t\u00fcm ta\u015f\u0131ma masraflar\u0131n\u0131 kar\u015f\u0131lar.<\/li><\/ul>Asans\u00f6r olmayan binalarda \u00fcr\u00fcnlerin \u00fcst katlara ta\u015f\u0131nmas\u0131 standart teslimata dahil de\u011fildir; ek \u00fccret kar\u015f\u0131l\u0131\u011f\u0131nda d\u00fczenlenebilir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1dce0eb e-con-full e-flex e-con e-parent\" data-id=\"1dce0eb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8da19c3 elementor-widget elementor-widget-heading\" data-id=\"8da19c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">\u0130\u015flem s\u00fcreleri<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5dea2c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f5dea2c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Yedek teslimat: Hatal\u0131 \u00fcr\u00fcn\u00fcn al\u0131nmas\u0131ndan veya al\u0131nmak \u00fczere haz\u0131r hale getirilmesinden itibaren 7\u201315 i\u015f g\u00fcn\u00fc.<\/li><li>Geri \u00f6deme: \u00dcr\u00fcn depomuza ula\u015f\u0131p ba\u015far\u0131yla incelendikten sonra 5\u201310 i\u015f g\u00fcn\u00fc i\u00e7inde yap\u0131l\u0131r. Geri \u00f6demeler orijinal \u00f6deme y\u00f6ntemi \u00fczerinden ger\u00e7ekle\u015ftirilir.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00e10f8 e-con-full e-flex e-con e-parent\" data-id=\"00e10f8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e43f8c2 elementor-widget elementor-widget-heading\" data-id=\"e43f8c2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">\u0130ade edilen \u00fcr\u00fcnlerin incelenmesi<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6224d70 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6224d70\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\u0130ade edilen her \u00fcr\u00fcn teknik ve g\u00f6rsel bir incelemeye tabi tutulur. Normal kontrol\u00fcn \u00f6tesinde kullan\u0131m veya yetkisiz de\u011fi\u015fiklikler tespit edilirse, de\u011fer kayb\u0131na g\u00f6re geri \u00f6demeyi azaltma hakk\u0131m\u0131z sakl\u0131d\u0131r.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9734834 e-con-full e-flex e-con e-parent\" data-id=\"9734834\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-146147a elementor-widget elementor-widget-heading\" data-id=\"146147a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Hari\u00e7 tutulanlar<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5df993b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5df993b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>M\u00fc\u015fteri talebine g\u00f6re \u00fcretilen \u00fcr\u00fcnler, bizim hatam\u0131z olmas\u0131 durumu d\u0131\u015f\u0131nda cayma hakk\u0131na tabi de\u011fildir.<\/li><li>T\u00fcketim malzemeleri (filtreler, contalar, ampuller vb.) kullan\u0131ld\u0131ktan sonra iade edilemez.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7241677 e-con-full e-flex e-con e-parent\" data-id=\"7241677\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea2db3b elementor-widget elementor-widget-heading\" data-id=\"ea2db3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">\u0130leti\u015fim<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d80a78 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5d80a78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>DE Stainless \u2013 paslanmaz \u00e7elik \u015firketi<\/strong><br>\nHegelstra\u00dfe 38B, 70174 Stuttgart, Almanya<br>\nTel. +49 157 530 82 06 63\u2002|\u2002+49 711 540 48 015<br>\nE-Mail info@edo.acke.website<br>\n<br>\nSorular\u0131n\u0131z veya \u015fikayet bildirimi i\u00e7in m\u00fc\u015fteri hizmetleri ekibimiz Pazartesi\u2013Cuma, 08:00\u201317:00 saatleri aras\u0131nda hizmetinizdedir.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75b9c26 elementor-widget__width-initial elementor-widget elementor-widget-text-editor translation-block\" data-id=\"75b9c26\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">Bu politika, Genel \u0130\u015f Ko\u015fullar\u0131m\u0131z ile birlikte ge\u00e7erlidir. DE Stainless bu h\u00fck\u00fcmleri de\u011fi\u015ftirme hakk\u0131n\u0131 sakl\u0131 tutar; g\u00fcncel s\u00fcr\u00fcm her zaman <a href=\"https:\/\/edo.acke.website\/tr\" target=\"_self\">www.de-stainless.de\n<\/a> adresinde mevcuttur.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>G\u00fcltigkeitsdatum: 09.07.2025. Willkommen bei DE Stainless. Durch den Zugriff auf unsere Website und den Kauf unserer Produkte erkl\u00e4ren Sie sich mit den unten aufgef\u00fchrten Bedingungen einverstanden. Bitte lesen Sie diese Allgemeinen Gesch\u00e4ftsbedingungen sorgf\u00e4ltig durch, bevor Sie unsere Website nutzen. EINLEITUNG DE Stainless \u2013 Edelstahlunternehmen, Hegelstra\u00dfe 38B, 70174 Stuttgart, Deutschland (\u201eDE Stainless\u201c, \u201ewir\u201c), ist bestrebt, jede [&hellip;]<\/p>","protected":false},"author":1,"featured_media":62,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-208","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/edo.acke.website\/tr\/wp-json\/wp\/v2\/pages\/208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edo.acke.website\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/edo.acke.website\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/edo.acke.website\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/edo.acke.website\/tr\/wp-json\/wp\/v2\/comments?post=208"}],"version-history":[{"count":3,"href":"https:\/\/edo.acke.website\/tr\/wp-json\/wp\/v2\/pages\/208\/revisions"}],"predecessor-version":[{"id":2725,"href":"https:\/\/edo.acke.website\/tr\/wp-json\/wp\/v2\/pages\/208\/revisions\/2725"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/edo.acke.website\/tr\/wp-json\/wp\/v2\/media\/62"}],"wp:attachment":[{"href":"https:\/\/edo.acke.website\/tr\/wp-json\/wp\/v2\/media?parent=208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}